While residential lenders have embraced technology to improve customer experience and speed up the borrowing process, the commercial industry has lagged behind. Arbor has changed that with the launch of Arbor LoanExpress — or ALEX for short. The loan application and processing portal is the first agency online lending platform for borrowers, brokers and correspondent lenders. ALEX is uniquely paperless, featuring e-signature capability and a smartly organized data collection module that’s easy to follow and accessible 24 hours a day.  

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